Aimee leads the customer support function at Elemnta, ensuring clients receive the highest level of technical and operational assistance. With over 10 years of experience in technical customer support and customer support management for multinational companies, Aimee has consistently demonstrated her ability to manage complex client relationships and deliver seamless support experiences.

Before joining Elemnta, Aimee was an Operations Manager in a business process outsourcing company for 4 years, where she honed her skills in optimising processes and managing teams to achieve operational excellence. Her expertise in customer relationship management, knowledge base management, and team leadership enables her to build strong support frameworks that enhance client satisfaction and drive team performance.

At Elemnta, Aimee is committed to fostering a customer-first culture, leading initiatives that improve support processes, and delivering proactive, solutions-oriented services. Her leadership ensures that Elemnta's support team remains responsive, efficient, and aligned with the company’s growth objectives.